Understanding Emotional Intelligence

Teaches skills to develop emotional intelligence such as listening, empathy and communication, enhancing wellbeing and ability to work with others.

The biggest invisible influencer of our productivity, performance and wellbeing is the background hum of our emotional state. Whether its shades of anxiety, anger, joy or sorrow, every aspect of our lives, whether it’s our behaviour, words, decision-making, or interactions, is coloured by how we feel.

It follows that a crucial aspect of how we work with others is our ability to recognise, accept, regulate and communicate effectively with regards to how we feel. This is often referred to as our emotional intelligence.

Rather than being a nebulous concept or something that you either have or don’t have, emotional intelligence is something we can understand and cultivate. Tangible benefits come from breaking down into components how we deal with our own and other people’s feelings and how we inspire and motivate others.

In this workshop we explore what the term emotional intelligence means and why it matters at work. We explain how it all starts in your body and the trap of emotional favouritism. We share the six science-based dimensions of emotional intelligence and how they work in the brain, and assess where you are in each of these dimensions and how you can improve.

Finally the workshop shares practical tips to practise and share for better working relations and results.

Key Outputs: 

• Provides understanding of what emotional intelligence is and why it’s important

• Teaches cores skills to develop EI including listening, empathy and communication

• Improves participants ability to relate skilfully to each other

• Enhances leadership capacity by being able to relate to others